IMPACT OF COLLECTIVE BARGAINING TECHNIQUES ON INDUSTRIAL RELATIONS PRACTICE
(A CASE STUDY OF TWO SELECTED FIRMS FROM NUPENG AND NUBIFE)
TO THE DEPARTMENT OF PUBLIC ADMINSITRATION,
IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF ---------------
This project work has been approved as one of the requirements for the award of --------------- in Public administration, --------------
MRS. --------------- DATE
SIR. ----------- DATE
(HEAD OF DEPARTMENT)
EXTERNAL EXAMINER DATE
This work is dedicated to Almighty God who in his grace and infinite mercies I was able to reach where I am today. To him I owe a lot.
I wish to express my profound gratitude to many who contributed to my studies and the success of this project especially my supervisor, Mrs. ---------- who devoted her time going through the work directing me always, in order to ensure excellence in the work.
I also acknowledge those authors whose works formed part of my sources in the course of carrying out this research work. I also acknowledge my H.O.D Mr. -------, head of department of public Administration, for his contribution towards my academic pursuit.
Also my special thanks goes to my Mum Mrs. ------------- for her love and caring to my academics and my friends Mr. ----------- and -----------, and my sister -------------, ----------, for their support.
I am grateful to my brother mr. ------------- and my course mates among whom are ---------, -----------, ----------, -----------.
This study was therefore directed towards finding out the impact of collective bargaining techniques on industrial relations practices in Nigeria with two selected firms as the case study. Collective bargaining in organizations is evitable and it is because of this that this research was carried out in other to find out how agreement can be reached between the parties involve in other to have a smooth bargaining process. This work is arranged in chapters and subchapters as follows,
Chapter one: this introduction of the study, the background of the study, The statement of problems, the purpose, the research question and hypothesis, significance, scope or delimitation of the research and the definition of terms. Chapter two: this review other authors works on the topic. Chapter three: This describes the various method adopted in data collective and analysis. Chapter four: The focuses on this chapter are on the observation of finding and interpretation of the results of the research investigation. Chapter five: This deals with the necessary summaries, conclusion of the work and finally the researcher on the presence of management in the company
TABLE OF CONTENTS
Title page i
Approval page ii
Table of contents vi
1.0 Introduction 1
1.1 background of the study 2-4
1.2 Statement of problem 5-6
1.3 Objectives of the study 7
1.4 Research question 8
1.5 Statement of hypothesis 9
1.6 Scope of the study 10
1.7 Limitation of the study 11
1.8 Definition of terms 12-15
2.0 Literature review 16
2.1 Introduction 16-20
2.2 Brief history of
collective bargaining in
2.3 The factures of collective bargaining 23-26
2.4 Existing mechanism for collective bargaining 27
2.5 Stage and process of collective bargaining 28
2.6 Collective bargaining structures 29-31
3.0 research design and methodology 32
3.1 Introduction 32
3.2 Research design 32
3.3 method of data collection 33
3.4 Population and sample size 34
3.5 Sample techniques 35
3.6 Validity and reliability of measure instrument 35
3.7 Methods of data analysis 36-37
4.0 Presentation and analysis of data 38
4.1 Introduction 38
4.2 Presentation of data 38
4.3 Analysis of data 39-48
4.4 Test of hypothesis 49-52
4.5 Interpretation of results 53
5.0 summary, conclusion and recommendation 54
5.1 Introduction 54
5.2 Summary of findings 55
5.3 Conclusion 56
5.4 Recommendations 58
5.5 Suggestion for further studies 60
In the environment, there is away need for workers and employers to agree on certain terms which will enhance work in that environment.
Therefore, the tool, which we used in other to reach this agreement respectively, is known as collective bargaining techniques.
Base on this we can now look at the term collective bargaining techniques, its type, then how it assist in promoting individual relations practice, the problem encountered when this techniques are use and then lastly, how this problem can be used.
Collective bargaining according to
1.1 BACKGROUND OF STUDY
This means it is a system established by negotiation in other to take decisions concerning the various organizations.
Issues discussed during collective bargaining include condition of service of the workers, polices of the organization, relationship between the organization and its customers, relationship between the organization and the government lastly, relationship between the organization and the rules and regulation of the environment. This issue varies depending on the policies of the organization. It is based on these issues that items like, housing allowance, medical allowance, transport allowance, welfare allowance etc are decided by both parties in the collective bargaining process. This means organization chose any type of items and issues that will enable them boost the earning of their negotiations.
Therefore, collective bargaining provides frameworks with which the views of management and unions about disputed matters that lead to industrial disorder can be considered with the aim of eliminating the causes of disorder in the organization. It can also be seen as a joint regulating process, dealing with the regulation of management in its relationship with work, people, as well as the regulation on condition of employment. This means it has a political as well as an economical basis, which means both sides are interested in the distribution of power between them as the distribution of income.
It can also be seen or regarded as the exchange relationship in which wage work bargains take place between employers and employees through the agency of trade union. This means, trade unions, as agent has been to offset the inequality of individual bargaining power between the employer and employee. Collective bargaining techniques can be carried out in several types includes.
v Integrative collective bargaining techniques: This is the process which involves creating a cooperate negotiating relationship which is aimed at bringing both parties to a common ground. Here both parties win rather than face a win- lose situation
v Distributive collective techniques: This process is introduce when labor i.e. workers, and employers i.e. management are in disagreement over the issues in contract such as wages, benefits etc. this type enable one party to achieve its aim at the expenses of the other party. This means it makes such that there is peace but at the expenses of the other party.
v Concessionary collective bargaining techniques: This process is introduced in other to solve problem of mass layoffs, bankruptcy which the organization face. This means, it is a process by which agreement is reached between the employers and the employees in other to reduce the various economic problems in the organization.
v Productivity collective bargaining techniques: This reaching agreement on how to improve the effectiveness of the organization through the elimination of work rule and inefficiency work method that hinders productivity.
Therefore these techniques have in one problem or the other associated with it. For instance, distributive collective bargaining as techniques of collective bargaining does not always bring peace, most a times not used because problem still continue after reaching on agreement that loose. Also in integrative collective bargaining it is hard for the parties to come to a common ground because during the negotiation some issues will become a problem.
In productivity collective bargaining, the aim of their parties might be to improve productivity by introducing new techniques of improve work in other to enhance efficiency at the expense of the employees, while their employees might aim at improving work in any form, here they may want to work with less techniques so that their labour will be educed and their wages increases, this now becomes problem with this particular techniques when it is introduced.
1.2 STATEMENT OF PROBLEM
Collective bargaining techniques in Nigeria and its practice on industrial relation have not been carried out successfully, it has encountered series of problem at any particular moment each techniques is applied but recently the problems encountered include.
Firstly, during collective bargaining, it is hard for management and labor to come to an agreement, this is because management may have its aim, which might be better improvement of organization and profit maximization while labor has its aim of having a better working condition which might be seen in the form of improved welfare scheme etc this is a problem because management and labor most a times do not agree on a particular issues. Therefore, this work will aim at providing better techniques that management and labor will follow in other to reach on agreement.
Secondly, during negotiation between labor and management the agreement reached by both parties do not promote industrial relationship practice in Nigeria, therefore this will aim at providing a better way in which these agreement reached can promote industry relation practice in Nigeria.
Lastly, when collective bargaining is use in organizations, it does not favor the employees or the employers. For instance it might favour the employees or the employers on the other hand, therefore this work will aim at providing a way so that collective bargaining will impact positively on the parties involve in the negotiation.
1.3 OBJECTIVE OF THE STUDY
This work will aim at providing solution to various problems.
This means it will look at the following;
v To examine how the union can have effective and efficient negotiation by employing experienced and efficient consultants training the inexperienced ones so that negotiating will be carried out effectively.
v To evaluate how successful collective bargaining can be reached by both parties involve
v To find out how collective agreement reached by both parties can be observed by the parties to whom they apply.
v To also identify how the various organization can be brought together to a common grounds in form of the organization adopting one policy made by the unions or allowing the unions interest to supersede that of the organization.
investigate and find out how collective bargaining techniques assist in
promoting industrial relations practice in
1.4 RESEARCH QUESTION
This work will try to look at the various problem associated with the use of collective bargaining techniques in various organization. Then it will try to provide solution to the various questions below;
1. What are the problem encountered when representatives are inexperience and inefficient?
2. What are the problems that result when various polices are involved?
3. What are the reactions of the union when both parties do not observe agreement?
4. Can management and labor reach an agreement that will favour both parties.
5. will there be an effective statement that will bring management and labor at a common ground?
6. lastly how do actors in industrial relation react to collective bargaining techniques?
1.5 STATEMENT OF HYPOTHESIS
HO: The use of collective bargaining techniques in
HI: The use of collective bargaining techniques is significantly related to the achievement of industrial harmony.
level of industrial harmony in
HI: The level of industrial harmony is dependent on collective bargaining process.
1.6 SIGNIFICANCE OF THE STUDY
This work will be impotent to two different organizations. It will reveal to the employers and employees the various ways by which negotiation is carried out by both parties, it is also reveal to management the various ways they can present their issues during negotiation and to the workers the various tactics they should employ during negotiation in order to win in the process.
This work will also provide solutions in terms of integrating unions interest in the organization rather than organizational interest. This is because most of the organization, always prefer their policy and issues instead of the union policy because it helps to motivate their workers in order to work more, which means it is favorable than union policy.
Also recommendation from this work will lead to a better and smooth collective bargaining techniques that are properly implemented, it will lead to workers been motivated so that productivity can increase so that Workers and management should be at peace at last.
1.7 SCOPE OF THE STUDY
As a result of time factor, this study does not last for long, during the course of this study, an in depth study of two companies from national union of petroleum exporting and natural gas workers (NUPEN) and national union of banks insurance and financial institutions and employees (NUBIFE) will be carried out.
This firm from NUPENG and NUBIFE are total Nigeria plc and bank of Nigeria plc. Therefore, this study will look at the various problems encountered in these companies when they introduce the various collective bargaining techniques and read agreement and maintain peace and harmony in the organization, then it will try to provide solution that I hope will go a long way in solving the problems.
Also in this work, on the management side, the top management is made up of the chief executive officer, and management staff.
On the side of the employers are workers the leader of their union i.e. their chairman, their secretary and pro will be interviewed.
1.8 LIMITATION OF THE STUDY
It is necessary to highlight some of the problem the research encountered in the course of carrying out the research, they include
v Financial constraints
v Time constraints
v Delay in releases of the required information by some public servants in the local government towards completing the questionnaire given to them.
1.9 DEFINITION OF TERMS
Good research ethics demands that terms be defined in right sense; they are used to remove any ambigllous meaning. In pursuant of this belief, the following terms are defined as they are used in the study.
A record of all binding conclusion and agreement reached between management, employees and their union representative concerning the terms and conditional employment.
MANAGEMENT: In this content, means those top management and decision makers in organization i.e. employer representative in collective bargaining.
EMPLOYEE: This is any person who enters into a contact of employment with his employers in order to offer his labor for a reward. He is also known as worker.
TRADE UNION: This is an organized association of employees formed to protect and promote their common interest.
COLLECTION BARGAINING: This is those methods system by which group of workers and their employers come together in an attempt to reach an agreement in matters and issues relating to the employees at large in order to have a conductive and smooth negotiations.
EMPLOYER: Section 90 of the labor decree (Act) 1974) defines an employer as any person who enters into a contact of employment to employ any other person as a worker.
INDSUTRIAL RELATIONS: This is that network of relationship between the employees and their unions, employers and their associations, the government and its various agencies in their attempt to directly or indirectly maintain peace of them.
ISSUES: This as it relates to the context refers to the various things that are involve in collective bargaining for instance we have salaries and wages, incentives like transport allowance housing allowance, medical allowance etc.
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